Contact Us
Got a question about a bitcoin sportsbook we've reviewed, spotted something out of date, or want to flag an operator we haven't covered yet? This page explains how to reach Bitcoin Betting Sites and what we can (and can't) help with.
What we can help with
Bitcoin Betting Sites is an independent research and comparison site focused on crypto sports betting in the US. We don't run a sportsbook, hold custody of anyone's funds, or process bets. That means our team can help with things like:
- Corrections or updates to information on our reviews and comparison pages
- Questions about how we rank and rate bitcoin sportsbooks
- Feedback on deposit or withdrawal times, bonus terms, or coin support you've experienced at a listed site
- General queries about how crypto betting works for US-based bettors
What we can't do is resolve account issues, process a withdrawal, or access any sportsbook's internal systems — those requests need to go directly to the operator's own support team, usually reachable through live chat or a help center inside your account.
Before you write in: check the basics first
A lot of the questions we get are already answered on the site. If your query is about how crypto deposits and withdrawals actually work — including typical processing times, network fees, and the difference between on-chain confirmations and instant credits — that's covered across our sportsbook reviews rather than repeated here. Similarly, if you're weighing up which coins, sports markets, or states a given operator supports, our reviews break that down site by site.
For broader safety questions — like setting deposit limits, self-exclusion, or recognising when betting has stopped being fun — see our Responsible Gambling page. If you want to understand how we operate as a publisher, including our affiliate relationships, that's on our About Us page. And if you're checking the legal terms of using this site, those live on our Terms and Conditions page.
A note on privacy
We know a lot of readers come to crypto betting specifically because they value privacy and want to keep their wagering separate from their bank account. If you contact us about a privacy-related question — for example, how anonymous a particular sportsbook's sign-up process really is, or what personal data an operator asks for beyond a wallet address — we'll answer as specifically as we can based on our own research. We won't ask you to disclose wallet addresses, transaction hashes, or account passwords, and you should never send that information to any support contact, including ours.
What happens after you reach out
- We read every message that comes in, though as an independent team we can't guarantee a response time for every query
- Corrections and factual flags get prioritised, since accuracy is the main thing this site is judged on
- General feedback on sportsbooks helps shape future updates to our rankings and reviews
- Anything about an active betting account, a pending withdrawal, or a bonus dispute gets redirected — we'll point you back to the operator, since that's who actually holds your funds
Why this matters for choosing a crypto sportsbook
How responsive and transparent a site's own support team is says a lot about how it'll treat you once you've deposited. When we review bitcoin sportsbooks, support quality and payout speed sit alongside things like coin selection, betting markets, and welcome offers. If you've had a support experience — good or bad — with any operator we cover, that kind of firsthand detail is genuinely useful to us and to other readers comparing options.
We don't take payment from operators to adjust rankings, and nothing you tell us changes how a site is scored. Our goal is the same as yours: working out which crypto sportsbooks are actually reliable to use.